By providing the know-how and technology to fully understand existing and potential ICT networks and customers, their behaviors, usage patterns and needs in general, we present an advanced and comprehensive Big data solution.

iPi is innovative solutions that utilize cutting-edge technologies to resolve critical problems in the telecommunications industry. It is an advanced analytical platform based on big data technology which provides a powerful engine for CSP providers to resolve modern challenges in the telecommunications industry. iPi has two productized modules for Network analytics and for Customer analytics.

Find out how one big data solution can improve important KPI in United Group, biggest telco provider in region.

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About iPi Solution

IPI provides a powerful engine for CSP providers to resolve modern challenges in the telecommunications industry. It has two productized modules for Network analytics and for Customer analytics.

Network Analytics Module

NETWORK ANALYTICS

Network Analytics module, with tools focused on both Network Operations Center and Field operations, allows users to quickly detect any ongoing network problem and to predict new problems in the network.

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Ibis Modules
Customer Analytics Module

CUSTOMER ANALYTICS

Customer analytics module helps Telco providers to better understand their customers, customer experience and customers’ needs.

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Industries

INDUSTRIES WHERE IPI CAN BE USED

Industries

iPi Advantages

Telco

TELCO

Power

POWER

Enterpraise

ENTERPRAISE

Performance monitoring MPLS other network domains.
Data monetization as additional sales channel (cross-sell and sell-up models) through analytic approach to user understanding using appropriate predictive modules.
SLA assurance is available by continuos tracking of QoS (throughput, packet loss, latency...) of telecommunication services (L3VPN, Leased lines...)
Agility and flexibility - solution can quickly be adapted to every new customer need.

Telco

TELCO

Power

POWER

Up to 20-60% reduction in the number of repeated complaints and field visits due to the control of compliance with field procedures by monitoring the work of technicians and the possibility of remote verification of problem solving on the field.
Human resources saving in the central office by remote verification of field work.
Automated detection of group failures in real time before mass calls to Call Center with isolation of network elements that are main cause of the problem.
Increased customer satisfaction with a proactive Call Center that contains all relevant information about the problem with a specialized custom GUI Dashboard.
Reduced number of tails generated by Call Center due to proactive work by NOC.

Telco

TELCO

Reduced Service Downtime due to the visibility and correlation of the problem from the user equipment to the core of the network.
Continuous improvement of network by detecting the most disturbing elements, assessing the quality for each network element, and focusing on eliminating them according to the defined KPI parameters.
Reduced number of bad installations for new users by advanced installation monitoring.
PNM and detection of microreflexing according to Cable labs recommendations.

Power

POWER

Detection of current anomalies by continual monitoring of distribution and consumption of electricity on smart meters.

Contact

IF YOU WANT TO FIND OUT MORE ABOUT IPI SOLUTION, DO NOT HESITATE TO CONTACT US.



Ibis Instruments
Ibis Instruments Belgrade

Address: Tošin bunar 272
11070 Belgrade
Tel: 381 11 715 22 00
Fax: 381 11 715 22 01
E-mail: info@ibis-instruments.com
Web: www.ibis-instruments.com

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